Eco Warrior Princess processes orders Monday – Friday during business hours and delivers to Australian customers only.
At Eco Warrior Princess, we offer free shipping on orders across Australia which means that there are no additional costs at the checkout.
Garments are shipped to you directly from the designer either through Australia/international post or courier. If you buy multiple items from different designers, you will receive your order in a number of parcels.
We source both national and international designers which means our Shipping & Returns Policy varies from label to label. Please check the Shipping & Returns policy tab on your chosen garment.
Please check the Shipping & Returns tab on the product description to find out the returns policy for your garment of choice. Each label employs their own Returns Policy.
Your return package needs to be date stamped within the required return period. Returns must be sent with their tags attached, unworn and unwashed, in their original condition and packaging, at the expense of the buyer. Internationally shipped items need to be returned to where they were shipped.
Garments must be in pristine, resalable condition for a refund or exchange to be issued, at our discretion.
If you would like to exchange your garment, return postage of the original item is at the buyer’s expense. We will cover the postage of the exchanged one.
We will reimburse your return shipping costs for items found to be faulty.
Eco Warrior Princess cannot be held responsible for goods returned that do not reach us.
If you would like to exchange or return an item, please email firstname.lastname@example.org immediately, stating your Order Number in the subject heading plus details of the return.
If you have any questions or queries about where your garment is, please email email@example.com